Yes, all items are completely handmade by yours truly!
Please allow 1-2 days for your order to be processed for shipping. We make every effort to fulfill orders as quickly as possible. Please understand that we are a team of humans, working with human hands and human brains. We aren't perfect.
Please allow 1-2 days for handling and for your item(s) to start the shipping process. Once your item has started shipping, the expected delivery time is 3-5 days. Any delays due to circumstances on my end, such as illness, will be communicated via email. To compensate for those delays, a credit will be emailed to you.
We also ship internationally, however, the shipping is longer and can take up to 6 weeks. This shipping estimate does not include the weekends and holidays.
In the event of inclement weather, shipping will resume with the schedule of the postal service. Simply Unique by Dee cannot reimburse for shipping delays by the postal service.
We want to get your order to you as quickly as we can. It takes 1-2 days for processing and handling your order. Delivery takes and additional 3-5 business days. (This is an estimate. Actual time is typically shorter.) During peak holiday seasons (like Christmas and New Years) shipping can take an additional 1-2 business days. Large orders may require additional time before shipping.
Shipping charges are determined by the subtotal of your order after any discounts are applied.
We will contact you via text with the phone number or the email address you provided at checkout to notify you on your order.
Unfortunately, no, all sales are final. Althought, If there was a problem with your order please message us at simplyuniquebydee@gmail.com and we will be be glad to assist. In special cases, an exchange of equal or lesser value is the most likely resolve.